Getting Help Quickly

Whilst we try to reply as quickly as we can to calls and e-mails, as we’re a small team we know we can’t offer a crisis service. You’re welcome to contact us at any time (, but if you’re feeling desperate, please tell someone you trust (or call a helpline) right now.

Asking for help is not a sign of weakness, it’s a sign of strength – you’re choosing to get the support you need.

Not sure who to turn to? Try and think of someone who has been understanding and supportive in the past. This might be: your mum, dad, family member, friend, teacher, youth worker, doctor, nurse or social worker. Not sure what to say?, check out our Telling Other People page for some ideas.

If you’d like to speak to someone you don’t know, in confidence, you can ring  Childline (0800 1111) or the Samaritans (116 123).

If you would like to see a medical professional to talk about how you’re feeling, you can speak to your GP or call NHS 111. NHS 111 is a non-emergency line, but they should be able to help you get the support you need and they are open 24 hours a day. If you’re struggling to cope the doctor may recommend you speak to someone in CAMHS (the child and adolescent mental health services) or a counsellor to talk about what’s happening. CAMHS services have lots of different professionals (including doctors, nurses, therapists and psychologists) who specialise in helping young people express themselves and thinking about what might help them begin to feel better.

We really recommend speaking to someone in CAMHS if the voices or visions are causing problems in your life (if they’re scaring you, making it hard for you to concentrate or if they’re saying things that make it hard for you to trust people, for example). You don’t need to be on your own with this.

If you need urgent medical help (e.g. if you have taken an overdose or hurt yourself, or you feel very suicidal and need help straight away) do tell someone and/or go to your local accident and emergency department. If this feels too overwhelming, call NHS 111 to tell them you need help and they should be able to help you through the process.

**JUST LAUNCHED** – National Suicide Prevention Helpline – National Suicide Prevention Helpline UK offers a supportive listening service to anyone throughout the UK with thoughts of suicide or thoughts of self harm. They are open 24/7 on 0800 689 5652.  Anybody is welcome to call them if you need to talk.

Useful crisis contacts

  • National Suicide Prevention Helpline UK – 0800 689 5652
  • Childline: 0800 1111
  • Samaritans: 116 123 (UK and ROI) or email
  • NHS 111: 111
  • Emergency services: 999