Useful Links

If you need help right now, here are some places that can offer you support and advice in a crisis.

  • Helplines
  • Online Support
  • Face to Face

Many of the young people we work with are struggling with other issues as well as voices and visions. We’ve listed some of the most common topics below – but get in touch if you have any suggestions for things we have missed.

  • Advocacy (getting your voice heard)
  • Bereavement
  • Bullying, Abuse & Victimisation
  • Eating Distress/Disorders
  • Emotional Wellbeing / Mental Health Problems
  • Self Harm
  • Sexual Identity (LGBT)
  • Helplines

If you want to speak to someone you can call:

Childline 0800 1111 – You can call childline any time to speak to counsellor. All calls are free and confidential. No problem is too big or small. Whatever your worry, it’s better out than in.

Samaritans 08457 90 90 90 – Samaritans provides confidential non-judgemental emotional support, 24 hours a day for people who are experiencing feelings of distress or despair, including those which could lead to suicide.

NHS Direct 0845 46 47 – NHS Direct is open 24/7 and offers advice and information for anyone who is worried about their health (physical or emotional).

Get Connected 0808 808 4994 – You can call them for free from any landline or mobile, anywhere in the UK, any day of the year, between 1pm and 11pm. They are there if anything whatsoever is troubling you.

Youth 2 Youth 020 8896 3675 – A confidential helpline run for young people (aged 11-19), by young people. You can ring or Skype them between 6.30 – 9.30pm on Mondays and Wednesdays.

Online Support

Sometimes speaking to someone in person can feel really daunting. Luckily there are a number of places you can get support from online if you need it.

Childline offer online message boards, 1-2-1 online chat with a counsellor and an email service.

Samaritans offer email support (although it can take up to 12 hours to get a reply). Email them at:

Get Connected offer webchat between 7pm and 10pm every night. They also offer an email service (although it can take up to 24 hours to get a reply). Email them at:

The Site runs a busy online discussion board that has a sections devoted to health and wellbeing

Youth 2 Youth run an online chatroom for young people (aged 11-19), supported by young people. The chatroom is open during their helpline hours (6.30 – 9.30pm on Mondays and Wednesdays).

Other Websites

Face to Face

Sometimes you just need to talk to someone face to face. If you’d like to speak to someone in person, but aren’t sure how – checking out our Telling Other People page for some ideas.

Adults you trust – this could be your parents, foster parents, a teacher, youth worker, social worker, school nurse. Any adult who cares about you will want to know if you’re struggling.

Other young people – whether they’re your friends, family or part of a peer support group, telling someone your own age about how you’re feeling is a good place to start. Even if they don’t know how to help, they can support you finding someone who does.

School – the wellbeing of students is really important to schools, so they often have special services to support young people. This could be counselling, peers support projects or drop ins. Ask your teacher or school nurse about what’s on offer in your school.

GP & mental health services – if you’re struggling, your GP is a good person to speak to for advice. If you need extra support, they can put you in touch with the local child & adolescent mental health service (CAMHS) or the Early Intervention in Psychosis team (EIP).

Workers in CAMHS and EIP should listen to you and work with you to help you find a way through the things that are causing you problems. Check out Young Minds for more info on the mental health services on offer

Charities and voluntary sector counselling & advice services – There are lots of youth services across the country who offer free counselling, support and advice to young people in distress. To find a service in your area, check out Youth Access’s directory (